Instant Auto-Replies for WhatsApp Business
Never miss a message with intelligent auto-replies that respond instantly, 24/7.
The Problem
Customers expect instant responses but businesses cannot have staff available around the clock. After-hours messages go unanswered until the next business day, by which time the customer has moved to a competitor. Even during business hours, response delays during peak times cost leads.
The SuperWaba Solution
SuperWaba auto-replies respond instantly to every incoming WhatsApp message with context-aware responses. Set up keyword-triggered replies, after-hours messages, welcome greetings, and FAQ responses. The AI understands intent and provides helpful answers, not just generic acknowledgments.
How It Works
- 1
Set up business hours
Define your operating hours and create different auto-reply behaviors for business hours vs. after hours.
- 2
Create keyword triggers
Map common keywords and phrases to specific auto-reply responses.
- 3
Configure AI responses
Train the AI on your FAQs and knowledge base for intelligent, context-aware replies.
- 4
Set escalation paths
Define when auto-replies should escalate to a human agent for complex queries.
Key Benefits
- Instant response to every message, 24 hours a day, 7 days a week
- Context-aware AI replies that are helpful, not generic
- Keyword triggers route conversations to the right flow
- After-hours messages set expectations and capture lead info
- Reduce first-response time from minutes to under 5 seconds
Related Resources
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