Introducing SuperWaba AI. Your always-on WhatsApp growth agent.Learn more

Frequently Asked Questions

Can I automate both WhatsApp and Instagram from one dashboard?+

Yes. SuperWaba provides a unified dashboard where you can manage WhatsApp broadcasts, Instagram DM automation, comment triggers, and AI chatbots all in one place.

How does the AI chatbot builder work?+

The AI chatbot builder uses a visual drag-and-drop interface. You define conversation flows, add conditions, and connect to your product catalog or knowledge base. The AI handles natural language understanding so your bot can answer open-ended questions.

What kind of templates are included?+

SuperWaba includes 50+ pre-built message templates covering welcome sequences, abandoned cart recovery, appointment reminders, promotional broadcasts, feedback collection, and more. All templates are WhatsApp-approved and ready to use.

Does SuperWaba support comment-to-DM automation on Instagram?+

Yes. You can set keyword triggers on Instagram posts and Reels. When someone comments with a matching keyword, SuperWaba automatically sends them a DM with your offer, link, or lead capture flow.

Can I capture leads directly inside a chat conversation?+

Absolutely. The lead capture feature lets you collect phone numbers, emails, names, and custom fields mid-conversation. Data syncs automatically to your CRM or contact list.