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WhatsApp customer support

WhatsApp Customer Support - AI + Human Inbox

Resolve 70% of support tickets automatically with AI. Route the rest to live agents with full context. Deliver 5-star support at scale on the channel customers prefer.

4.8/5 average CSAT score across SuperWaba support teams

Everything You Need

AI-First Resolution

AI chatbot handles FAQs, order lookups, returns, and troubleshooting automatically. Resolves 70% of tickets without human intervention.

Shared Team Inbox

Multiple agents collaborate in one inbox with assignments, internal notes, and collision detection. No duplicated responses.

SLA & Priority Routing

Set SLA timers and route high-priority conversations to senior agents. Never miss a VIP customer or urgent issue.

Canned Responses

Save time with pre-written response templates for common questions. Agents respond in seconds instead of minutes.

CSAT Surveys

Automatically send satisfaction surveys after ticket resolution. Track agent performance and customer happiness.

Ticketing Integration

Sync with Zendesk, Freshdesk, Intercom, and HelpScout. WhatsApp conversations appear as tickets in your existing helpdesk.

Trusted by businesses worldwide

4.8/5 average CSAT score across SuperWaba support teams. Join thousands of teams using SuperWaba to grow revenue and delight customers on WhatsApp.

50,000+

Businesses

100+

Countries

4.8/5

G2 Rating

WhatsApp Customer Support - AI + Human Inbox

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