WhatsApp customer support
WhatsApp Customer Support - AI + Human Inbox
Resolve 70% of support tickets automatically with AI. Route the rest to live agents with full context. Deliver 5-star support at scale on the channel customers prefer.
4.8/5 average CSAT score across SuperWaba support teams
Everything You Need
AI-First Resolution
AI chatbot handles FAQs, order lookups, returns, and troubleshooting automatically. Resolves 70% of tickets without human intervention.
Shared Team Inbox
Multiple agents collaborate in one inbox with assignments, internal notes, and collision detection. No duplicated responses.
SLA & Priority Routing
Set SLA timers and route high-priority conversations to senior agents. Never miss a VIP customer or urgent issue.
Canned Responses
Save time with pre-written response templates for common questions. Agents respond in seconds instead of minutes.
CSAT Surveys
Automatically send satisfaction surveys after ticket resolution. Track agent performance and customer happiness.
Ticketing Integration
Sync with Zendesk, Freshdesk, Intercom, and HelpScout. WhatsApp conversations appear as tickets in your existing helpdesk.
Trusted by businesses worldwide
4.8/5 average CSAT score across SuperWaba support teams. Join thousands of teams using SuperWaba to grow revenue and delight customers on WhatsApp.
50,000+
Businesses
100+
Countries
4.8/5
G2 Rating
WhatsApp Customer Support - AI + Human Inbox
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