Helpdesk Integration

Connect SuperWaba with Intercom - Conversational Support Across WhatsApp

Extend Intercom's conversational platform to WhatsApp so your support and sales teams can engage customers on the world's most popular messaging app.

Why Connect Intercom with SuperWaba?

Unlock powerful WhatsApp automation workflows by integrating Intercom with your messaging.

WhatsApp conversations appear in the Intercom Inbox alongside website chat, email, and social. Ugiving agents full conversation context.

Deploy Intercom's Fin AI agent on WhatsApp to resolve common queries instantly using your knowledge base content.

Build Intercom Custom Bots that run on WhatsApp. Uqualify leads, route conversations, and collect information before agent handoff.

Send Intercom-triggered WhatsApp messages to guide users through onboarding, feature adoption, and product education.

Get up and running in minutes with our simple setup process.

Install the SuperWaba integration from the Intercom App Store and authorize your workspace.

Set up WhatsApp as a channel in Intercom, configure bot flows, and map user attributes for personalized conversations.

Fin AI and Custom Bots handle WhatsApp conversations automatically, escalating to human agents when needed.

Track WhatsApp resolution rates, Fin AI deflection metrics, and team performance in Intercom's reporting suite.

Join thousands of businesses automating their customer communication. Start your free 14-day trial today.