Bring the In-Store Experience to WhatsApp
Drive foot traffic, manage loyalty programs, and deliver personalized shopping assistance at scale.
Start Free TrialCommon Challenges
Foot traffic declining as customers shift to online browsing
Loyalty programs trapped in apps that customers rarely open
Store associates can't follow up with shoppers after they leave
Promotional flyers and SMS blasts yield diminishing returns
How SuperWaba Helps Retail
Purpose-built WhatsApp automation features designed for your industry.
Store Visit Promotions
Send geo-targeted offers and in-store event invitations to drive foot traffic.
WhatsApp Loyalty Program
Let customers check points, redeem rewards, and receive tier upgrades via chat.
Personal Shopper Bot
Help customers find products, check stock availability, and reserve items for pickup.
Post-Visit Follow-Up
Re-engage shoppers who visited but didn't purchase with personalized product suggestions.
Use Cases
- Notify nearby customers about weekend flash sales
- Allow customers to check product availability before visiting
- Send digital receipts and warranty cards after purchase
- Run festive season campaigns with countdown offers
- Enable store-to-door delivery requests via WhatsApp
- Collect in-store experience feedback with quick surveys
30%
Increase in repeat store visits
45%
Loyalty program engagement rate
3.5x
ROI on WhatsApp promotions vs SMS
“Our WhatsApp loyalty program has higher engagement than our mobile app. Customers actually use it because it's just a chat.”
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