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Build Trust and Drive Adoption via WhatsApp

Onboard users faster, send transaction alerts, and deliver personalized financial nudges, all on the most trusted messaging channel.

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Common Challenges

App download and KYC drop-off rates exceeding 60% during onboarding

Transaction alerts via SMS are often ignored or blocked by carriers

Customer support wait times erode trust in financial products

Cross-sell and upsell campaigns via email see single-digit engagement

How SuperWaba Helps Fintech

Purpose-built WhatsApp automation features designed for your industry.

Guided KYC Onboarding

Walk new users through document upload and verification steps inside WhatsApp with inline prompts.

Real-Time Transaction Alerts

Deliver instant payment confirmations, spending summaries, and fraud alerts on WhatsApp.

Loan & Credit Nudges

Send pre-approved loan offers, EMI reminders, and credit score updates to qualified users.

Support Escalation Bot

Resolve common queries like balance checks and statement requests instantly, escalating complex cases to agents.

Use Cases

  • Guide users through KYC document submission step by step
  • Send real-time UPI and card transaction alerts
  • Deliver monthly spending insights and budget tips
  • Remind users about upcoming EMI or SIP due dates
  • Share pre-approved personal loan or credit card offers
  • Collect CSAT scores after support interactions

35%

Higher KYC completion rate

98%

Transaction alert delivery rate

4x

Better engagement vs SMS

KYC drop-offs fell by a third once we moved onboarding to WhatsApp. Users just find it more natural.

Neha GuptaHead of Product, PayFlow

Ready to Transform Fintech with WhatsApp?

Join thousands of businesses automating their customer communication. Start your free 14-day trial today.